Q: How do I delete items from my shopping cart?
A: Turn your phone sideways, then swipe to the side to view more icons to delete items.
Q: I received a Shipping Confirmation email but tracking number does not show movement. Why?
A: Package has not been picked up yet by UPS or USPS. Generally UPS and USPS pick up packages twice per week, depending on volume. UPS picks up packages at our facility with a full-size semi truck and therefore does not provide daily pick up.
Q: What kind of products are you working on?
A: Hutch products are separated by 2 product lines: old-school and new-school. The old-school will be classic style and technology that ís meant to give the owner a feel for what BMX racing or freestyle was like in the beginning. The new-school line will be 100% new product with signature design-style characteristics of the old, but otherwise all new geometry and technology for today's riding.
Q: What purpose are your products intended for?
A: Throughout the history of these brands, all products have been and currently are designed "for competition use only". "Street" use of these products without proper safety equipment such as helmets, protective pants with leg padding, gloves, proper shoes, and protective shirts with padding can be dangerous and cause severe injury. Proper use of the product, even in competition, must be maintained at all times. Misuse or abuse of components will void the warranty and will not be subject to replacement.
Q: I have an old Hutch bicycle that I am looking to sell. Do you buy old bikes?
A: Yes, we sometimes buy complete bikes, individual parts, stickers, and clothing. Any condition. Please use the Contact Us form and send a description, photos, and asking price.