SHIPPING
1. All products are in-stock and generally ship within 48 hours except restoration decals (14 days) and where specifically noted as being on backorder. Orders that combine in-stock items with decals or backorder items will ship combined if the total order can be shipped within 14 days. If a combined order cannot ship within 14 days, in-stock items will ship and backorder items will ship later with no added expense to the customer.
2. FREE SHIPPING ON ORDERS OF $1,000.00 OR MORE (domestic and international).
RETURNS are subject to the following conditions:
1. Products are returned in original packages and in "as-new" condition. Opened products still in "as-new" condition may also be returned but are subject to a 10% re-stocking fee.
2. Returns will be accepted for a period of 30 days from initial date of purchase. To better serve those who may purchase items intended as gifts for Christmas, items purchased in the month of November will be accepted for return for a period of 60 days from date of purchase.
3. Returned items must include the original order number and customer info. It is recommended to include a copy of original receipt. Returns not including this information will be subject to delay of refund.
4. Refunded amount will be for item purchase price only. Shipping to/from is non-refundable.
EXCHANGES will be honored, subject to the following:
1. The four (4) conditions above have been met.
2. The item includes an explanation as to the reason for the exchange.
3. The item may be exchanged for an equal-style, equal-priced item only.
4. In the event that the exchange cannot be honored due to unavailability of product or other reason, we reserve the right to provide a refund in lieu of exchange.
WARRANTY
1. Products are warranted against manufacturer's defects if they are used in accordance to their design specifications and manufacturers recommended use. Products that have been subjected to unintentional loads or stresses from operator misuse or abuse that result in failure are not covered by warranty.
2. Products must be returned within 90 days of initial date of purchase, include order number and customer info, along with reason for warranty request.
3. Warranty will be honored in the form of equal-item exchange or refund, and is at the sole discretion of the manufacturer. Customer may include a written request to their preference for consideration.
The terms and conditions above are subject to change or revision at any time.
